Node.js Terms of Service | Prentiva Cloud Solutions

Node.js Service Level Agreement and Uptime Commitment

Paid production plans target 99.9% monthly uptime excluding announced maintenance windows, force majeure events, and customer misconfiguration.

Customers may not deploy malware, phishing systems, unauthorized scanning workloads, illegal content distribution, or abusive traffic patterns.

Services are billed monthly or annually in advance. Overage consumption may be billed per contracted plan rates and current price schedules.

Accounts may be suspended for policy violations, unpaid invoices, or legal directives. Service restoration depends on remediation verification.

Customers are responsible for credential management, user access reviews, code security, and lawful operation of hosted applications.

Liability limitations and dispute procedures apply to the maximum extent permitted by applicable law and signed commercial agreements.